Refund Policy – Hamdard Animal Welfare Foundation (HAWF)

Effective Date: [Insert Date]
As a charitable organization, donations made to HAWF are typically non-refundable. However, we value your support and understand special circumstances.
 
1. Refund Eligibility
•Duplicate donations
•Technical errors in online transactions
•Donation made by mistake (within 24 hours)
 
2. Request Process
To request a refund, email hamdardanimal@gmail.com within 24 hours of the transaction, along with:
•Your name
•Transaction ID or UPI reference
•Donation amount and date
•Reason for refund
 
3. Refund Timeline
Once approved, refunds will be processed within 7–10 business days to the original payment method.
 
4. Non-Refundable Cases
•Delayed refund requests (beyond 24 hours)
•Donations used or allocated for emergency treatment, shelter setup, or campaigns